FAQs
Greenhouse Frequently Asked Questions (FAQs)
Welcome to the FAQs for Pacific Dunes Greenhouse, your go-to resource for all your queries about our premier dining and event destination. Here, we’ve compiled a list of frequently asked questions to help you better understand our services, facilities, and the unique experiences we offer. Whether you’re planning to dine with us, host an event, or simply want to learn more about our loyalty program, you’ll find the answers you need right here. If you have any questions that aren’t covered, please don’t hesitate to contact us directly at dine@pacificdunes.com.au or call 02 4916 0500. We’re here to ensure your experience at the Pacific Dunes Greenhouse is nothing short of exceptional.
What is The Greenhouse at Pacific Dunes?
The Greenhouse is a premier dining and event venue located within Pacific Dunes, offering exceptional culinary experiences and hosting a variety of events, including weddings, private functions, and conferences.
How do I earn loyalty dollars with Sow & Harvest?
As a Sow & Harvest member, you’ll earn 2.5% in loyalty dollars on every purchase at The Greenhouse. These dollars can be spent on future visits.
Can I use my loyalty dollars for any purchase at The Greenhouse?
Yes, loyalty dollars can be used for dining, events, or any service offered by The Greenhouse. They can also be combined with cash or card payments.
How can I become a Sow & Harvest member?
Join our Sow & Harvest loyalty program by visiting The Greenhouse and speaking with our staff or contact us directly for assistance.
What type of events can I host at The Greenhouse?
The Greenhouse is equipped to host a wide range of events, including weddings, corporate functions, birthday parties, and more, offering versatile spaces and tailored services.
Do you offer wedding packages?
Yes, we offer versatile wedding packages starting from $80pp, which can be customised to suit your needs, including ceremony locations, reception setups, and culinary options.
What is the capacity for events at The Greenhouse?
Our event space, The Orangery, can accommodate up to 180 guests for seated meals and up to 200 delegates in a theatre-style setup for conferences.
Are there outdoor spaces available for events?
Yes, we have beautiful outdoor terraces and a Kitchen Garden Courtyard perfect for breaks, ceremonies, or outdoor receptions.
What kind of menu options are available for events?
Our menus feature fresh, local, and seasonal produce, some of which is sourced from our own Kitchen Garden. We offer a range of food and beverage packages to complement your event style and budget.
Do you have audiovisual and tech support for conferences and meetings?
Yes, our venue is equipped with state-of-the-art audiovisual technology, including a built-in data projector, wireless mics, and a drop-down screen, supported by our experienced staff.
Is there parking available at The Greenhouse?
Yes, we offer extensive on-site parking with level access to the venue and bathrooms, ensuring convenience for all your guests.
Can I have a barista coffee or access the full eatery menu during my conference?
Barista coffees and our full eatery menu are available from the bar at delegates’ own cost, offering flexibility and a range of culinary delights.
How can I book a table or plan an event at The Greenhouse?
For dining reservations or to start planning your event, please contact us at dine@pacificdunes.com.au or call 02 4916 0500.
Where can I find more information about your menus and services?
Visit our Food & Drink page for detailed information about our culinary offerings and our Events page for more on hosting events at The Greenhouse.
What makes The Greenhouse a sustainable venue?
Our commitment to sustainability is reflected in our geothermal heating and cooling systems, solar panels, energy-efficient solutions, and sustainable waste management, alongside our emphasis on local and seasonal produce.
Are there specific facilities for guests with disabilities?
Yes, The Greenhouse provides full disabled access and facilities, ensuring a welcoming and accessible environment for all guests.